YES, all of our mosses and plants are 100% real. Our plants and mosses are permanently preserved using a particularly gentle process and require no further maintenance after preservation.

NO, due to the preservation process, in which the moisture of the moss/plant is replaced by vegetable glycerin, you do not need to water or fertilize your moss wall art. Furthermore, the plants and mosses develop antistatic properties due to the preservation, meaning that dusting is also unnecessary.

Your moss wall art is designed exclusively for indoor use, but it feels right at home in almost any room with average humidity (40%–max. 70%).

Only direct sunlight and direct heat sources will impair the durability of your moss wall art – the color intensity will fade and the moss will become brittle.

YES, it is absolutely normal and, above all, natural that you can still smell your moss picture after the preservation process, as the mosses and plants retain their characteristic natural scent even afterwards. However, the smell dissipates after approx. 3-4 weeks.

We cannot determine an absolute shelf life with 100% certainty. HOWEVER, our first moss picture was hung more than 5 years ago, and the installation of a larger moss wall also dates back more than 3 years, and both still look as fresh as they did in the beginning.

Accordingly, you receive a 5-year guarantee from us on your moss picture (2 years statutory warranty + 3 additional years). However, this is conditional on you having taken good care of your moss picture (see notes below).

The most important tips for the "care" of your moss picture or moss wall are:

• do not water or spray
• do not expose to direct sunlight and please
• do not place above direct heat sources, such as fireplaces or radiators

YES, absolutely. Through a gentle preservation process, moisture is extracted from the plant and replaced with vegetable glycerin. The plant can no longer bloom and is therefore suitable for allergy sufferers. In addition, the mosses and plants develop antistatic properties and do not need to be dusted.

The soft natural materials act as soundproofing elements. They reduce noise and reverberation in enclosed spaces. Our Icelandic moss absorbs sound by up to 50% and is also soundproof-certified according to ISO 354.

An order can only be cancelled if production has not yet begun.

It is best to send us an email using the form below.

Please include the following information with your contact request:

- Invoice recipient, including delivery address

- Order number

Don't worry! Please send us an email or write to us using the contact form below.

Please provide the following information with your inquiry:

- Invoice recipient including delivery address

- Order number

- Photos of the defect

Was the packaging already damaged? If so, please also send us photos of the damaged packaging.

All common payment methods are available to you.

Here is a list of some of the payment methods:

- Klarna invoice
- Klarna Sofort
- PayPal
- Credit card (Visa, Master, Amex)
- Google Pay
- Apple Pay
- Shop Pay

YES, your data is safe with us. Our shop complies with all standards for secure payment transactions on the internet. SSL encryption ensures that your payment information remains confidential and is always secure.

Production time: 7-10 working days
Delivery time Germany: 1-3 working days
Delivery time Europe: 4-8 working days

Every moss picture we produce is in some way unique. We craft it specifically for you once your order has been received.

Please therefore allow us a processing time of 7-10 working days to finish your masterpiece.

Anticipation is the greatest joy!

Free shipping within Germany: From 200€

Shipping to Europe: 10.90€

YES, once your order has been handed over to the shipping provider, you will receive a shipping confirmation via email along with a tracking number that you can use to track your shipment.

YES, you are responsible for the return shipping costs.

Within the first 14 days after purchase, you can return anything to us without giving a reason.

Please send us an email with your cancellation using the contact form below.

Please include your name, your delivery address, and your order number.

Please ensure before returning that your product has no damage and no signs of use.

We also recommend that you take a few pictures of the product before returning it.

We do not accept returns of damaged products or products with signs of use and cannot refund them.